Legal Notices

OWNER

The hotel: Heliopic Hotel & Spa
Address: 50 place de l'Aiguille du Midi, 74400 Chamonix
Mail: reservation@heliopic.com
Company name: Heliopic Hotel & Spa - SAS AMH
72 Descente des Périades - 74400 Chamonix Mont-Blanc
RCS N°: 539 948 257
VAT N°: FR73539948257

The apartments: Les Appartements de l'Heliopic
Address: 50 place de l'Aiguille du Midi, 74400 Chamonix
Mail: reservation@heliopic.com
Company name: Les Appartements de l’Heliopic - EURL LE BETTY
72 Descente des Périades - 74400 Chamonix Mont-Blanc
RCS N°: 809 084 924
VAT N°: FR19809084924

SETTLEMENT OF DISPUTES

In accordance with L 156-1 of the French Consumer Code, customers are informed by the hotel of the possibility of recourse to a conventional mediation procedure thru MTV – MEDIATION TOURISME ET VOYAGE.

Guests should first contact the hotel customer service to  settle the dispute by an agreement. If no such is reached within 15 days, guests can contact the Mediator for Travel and Tourism on the following website: www.mtv.travel.

Here is a link to the European Union's website for online dispute resolution: https://consumer-redress.ec.europa.eu/index_en

Right of withdrawal

In accordance with article L 221-28 of the French Consumer Code, the customer does not have the right of withdrawal provided for in article L221-5 of the same code.

Accommodation and catering services are excluded from the right of withdrawal.

Price management

The prices issued are determined by a practice of fine-tuned price management. They may therefore depend on several parameters such as (non-exhaustive list): the date of reservation, the date of stay, the period between these two dates, etc...

"Bloctel" system

In accordance with article L.223-2 of the French Consumer Code, customers have the right to register on the telephone anti-solicitation list available at the following address: https://www.bloctel.gouv.fr/

SITE PUBLISHING DIRECTOR

Mr Romain Trollet - President

In accordance with Articles 39 et seq. of the French Data Protection Act no. 78-17 of January 6, 1978, amended in 2004, any person may obtain access to and, where appropriate, rectification or deletion of information concerning him or her, by contacting: web@heliopic.com

HOTEL WEBSITE

Company: Influence Society
Website: www.influence-society.com
Telephone: +33 6 31 92 27 53
SIRET: 824 023 063 00020
Intracommunity VAT number: FR48824023063
Legal form: Société par action simplifiée
Code APE: 7311Z
Share capital: 5.000€
Photo credits: Paul Brechu, Fabrice Rambert
Design: Bastien Ribeiro - Howard Studio‍

HOSTING

Company: Webflow

RECRUITMENT

Are you motivated and want to join our team?
Please apply directly on our dedicated website: assas-hotels.com/recruitment

CLASSIFICATION

The Heliopic Hotel & Spa has successfully renewed its 4-star rating until December 21, 2028.
See the certificate.

PROFESSIONAL EQUALITY

As part of Heliopic Hotel & Spa's Human Resources policy, we are committed to professional equality.

For calendar year 2024, Heliopic Hotel & Spa's Gender Equality Index is 97 points out of 100, broken down as follows:
- Pay gap between women and men: 37/40
- Individual raise rate gap between women and men: 35/35
- Percentage of female employees who received a raise in the year following their return from maternity leave: 15/15
- Number of employees of the under-represented sex among the 10 highest-paid employees: 10/10

This Index testifies to the work carried out over several years by our company, in consultation with the social partners, in the field of professional equality.